A BEAUTIFUL GRIND
Launched in 2024, Pep was founded by Royce, Myki and Josh, with the hope to see people expect more from their black pepper — restoring pepper to its place as Ruler of All Spices.
Nowadays most black pepper is a bit meh. Crumbly, inconsistent corns from undisclosed sellers around the world, totally lacking in punch.
That’s why we source only the freshest, fattest peppercorns to ensure a solid hit of essential oils and piperine - the stuff that gives pepper its kick.
Pepper is also a bit of a forgotten hero, the final pantry upgrade you might say.
People obsess over the varieties and origins of their salt. They’ve got flaky salt, pink salt, sea salt and rock salt. They’ll happily spend extra on coffee beans, olive oil and wine too.
But the pepper? For most people, it’s just pepper.
If it’s mostly the final thing that goes on a meal before it goes in your mouth, why do we expect so much from everything else in our pantry, but so little from our pepper?
OUR SINGLE ORIGIN STORY
Grown in the red volcanic soils of Cambodia’s sun drenched, tropical climate (Cambodia is famous for its high quality peppercorns), Pep is rich in flavour and complex in aroma.
While most pepper on shelves is a blend from unspecified sources, Pep comes from the Memot region and Memot alone—and that’s a big part of why it tastes and smells better.
We’re proud to be part of Cambodia’s incredible pepper legacy, sourced from farmers with generations of knowledge, in a country globally recognised for producing the finest pepper in the world—including Kampot black pepper, which is often referred to as the Champagne of this legendary spice (Pep goes corn to corn with, in our opinion).
FAQs
PRODUCT
What makes Pep so premium?
For starters, it’s single origin when most pepper brands don’t even say where they’re grown.
Ours is from Cambodia's Memot region.
This quality pepper has aromatic complexity, depth of flavour and a high grade density that gives high piperine levels and essential oils (where the taste and kick is). We pay fair prices, set by our local partner, for this level of quality.
The grinder has a sleek and smokey reusable grinder with pro-grade ceramic burr — while the refills come vacuum sealed for freshness.
Oh and we’ve included a neat little pop-out funnel on the refill box to save that annoying spillage.
Tell me about Cambodian pepper!
Cambodia is known for growing some of the best peppercorns in the world.
Pep is premium black pepper grown in Cambodia's Memot region, a location and terroir which boasts a tropical climate and rich red volcanic soil.
What do you mean “Un-meh”, and why the goat?
People need to expect more from their pepper. Say no to meh pepper.
Goats are hungry, they’ve got kick, and they go “meh” at sad bland peppercorns.
Is your packaging recyclable?
Please see the symbols on the packs. You can recycle what can be recycled, but we intend for you to reuse your grinders for a good while before you get to that.
Where should I keep my Pep?
We recommend you put it right where your friends can see it. Best that it's somewhere cool and dry, too.
Are you planning on other varieties or products?
We do think pepper deserves a specialist (pepper is our priority you might say) — but if you've got some suggestions or a request, send it our way for sure!
Do you offer wholesale or stockist enquiries?
Yes — see our [Stockists & Enquiries] page to get in touch.
SHIPPING
How much does shipping cost?
We charge a flat shipping fee to help cover the real cost of packing and delivery — it varies by country region. Full rates and delivery times for Australia, New Zealand and the United States are on our Shipping Policy.
Do you ship internationally?
Yes — we currently ship to Australia, New Zealand and the United States.
How long does delivery take?
Orders are processed within 1-2 business days, then delivery takes a further few days depending on your region and shipping method — see our Shipping Policy for exact timeframes.
How do I track my order?
Once your order ships, you'll get an email with a tracking link. If you can't find it, contact us at hello@pepbrands.co.
ORDERS
What's your cancellation policy?
We can usually cancel or change an order if you reach us before it’s processed — the earlier you contact us, the better our chance of catching it. Email hello@pepbrands.co as soon as you can. Once an order has been processed, we’re unable to cancel or change it.
Can I change or add to my order?
Once an order is placed we usually can't make changes to it directly — but if you need to update your shipping address or contact details, email us immediately at hello@pepbrands.co after ordering and we'll do what we can.
What's Pep's returns policy?
See our Shipping Policy for full detail.
My order was marked delivered but it's not here.
This happens occasionally — see our Shipping Policy for what to check and how to proceed.
What do I do if my order arrives damaged, or I receive the wrong item?
We're sorry! Email hello@pepbrands.co with a photo of the item and your order number, and we'll sort it out as quickly as we can. While we can't always guarantee an exact replacement if we're out of stock, we'll do our best to make it right.
How do I apply a promo or discount code?
Enter your code in the 'Discount Code' field at checkout and click 'Apply' to see your new total before finalising your order. Only one code can be used per order. If it's not working, try clearing your browser cache or switching devices.
